Date: 10/23/2013
To: All US and Puerto Rico Mitsubishi Motors Dealerships
Subject: Upcoming Safety Recall Affecting Certain 2008 - 2013 Lancer Evolution – Clutch Master Cylinder
On September 18, 2013, MMNA submitted to the National Highway Traffic Safety Administration (NHTSA) a Defect Information Report regarding
certain 2008 - 2013 Lancer Evolution vehicles built from December 12, 2007 – March 5, 2013. Due to an insufficient bonding strength of clutch master cylinder components, separation may occur, resulting in fluid leakage. This condition results in the inability to engage or disengage the clutch, limits the ability to shift the transmission into or out of a gear, and can create a no start condition once the vehicle comes to a stop.
In November, you will receive a formal/official dealer notification from MMNA regarding the above safety recall. You are receiving this advance, informal letter because:
1. NHTSA will announce the recall on their website shortly after receipt of our Defect Information Report, and MMNA wants to assist you in handling any customer inquiries you may receive regarding this recall.
In the event you receive any direct customer inquiries regarding this issue, please feel free as necessary to refer them to the MMNA Customer Relations Hotline at (888) 648-7820. We appreciate your patience while we make the necessary preparations to launch this recall.
Sincerely,
Mitsubishi Motors North America, Inc.